Utilities dispute resolution services
Have you ever spent months or even years pursuing a dispute with a utility supplier, only to give up because it became too complex or it was taking up too much of your valuable time?
Did they threaten legal action or threaten to cut you off? Get the strength of the experts on your side on a no win, no fee basis.
Have you ever spent so much time pursuing a dispute with a utility supplier that you wondered if it was all worth it? Business Cost Consultants have many years of experience dealing with these situations and are in a position to offer our expertise and advice which will benefit your organisation and resolve the problem without using up your valuable time. As soon as you hand the case over to our experts, you can get back to focusing on your own organisation again.
In most cases no court action is necessary. However, we are willing to support you and your legal team as expert witnesses, should that prove necessary. We will take all the worry out of the situation for you, and will add weight to any evidence that is needed in the case, improving your chances of a positive outcome.
What’s more, we are willing to take on complex billing disputes on a no win-no fee basis. If we don’t win the case for you, then we charge no fees! Its very simple — we handle all the problems associated with the case, which would otherwise eat into your time, and we are only paid if your case is successful.
How does the Dispute Resolution Service work?
- You (or your professional advisor) send the file to us, providing us with the story so far and copies of any relevant bills and correspondence.
- We thoroughly analyse the file.
- We get back to you or your advisor if we require more information.
- We confirm if the dispute is worth continuing.
- If it is, we will set out our terms in writing.
- If you want to proceed you sign the agreement and a letter of authority.
- We take up your case for you.
We have many years of experience in this field and listed below are some examples of complex disputes we have resolved for our clients. In each case, our fees were paid out of the savings we achieved:
Electricity
- Was bill for almost £30,000 justified?
- Capacity charges unreasonably high for client with low consumption
- Large school on incorrect Climate Change Levy (CCL) Band
Gas
- Can a supplier send you a bill about 4 years after you stopped using them?
- Can a supplier suddenly increase his price during a fixed priced contract?
- Contractual dispute at time of changing gas suppliers
Water
Telecoms
Mobiles
Business Cost Consultants regularly work with solicitors and accountants to deal with complex utility disputes. Using our expertise and experience we almost invariably reach a favourable settlement for our clients — without going to court.
In the process we have saved many clients tens of thousands of pounds. See how we saved one client £35,700 on one disputed gas bill.
Perhaps you have an ongoing dispute with a utility supplier at the moment. Why not contact us to see if our experts can offer assistance? If we do not win, we charge no fees.