Domestic

Managing Water Bills

Mistakes in water bills can cost organisations thousands each year.

Over the years, we have recouped thousands of pounds of overcharges on water bills for our clients.

Our fully comprehensive invoice management and validation service ensures that you only pay for water that you actually use.

All incoming bills are thoroughly checked, scanned into our secure document server, then forwarded on for payment as usual within 24 hours. If there are any errors on the bills, the Business Cost Consultants team will deal with the suppliers on your behalf and report back to you.

Your organisation will be appointed a dedicated consultant and client advisor to oversee all aspects of your water contracts and be on hand to answer any queries you may have.

Summary of our invoice management and validation service

  • invoice validation by our highly trained client support team – all staff are given a minimum of 6 months training on all aspects of utility bills;
  • electronic bill verification solutions – if your chosen supplier can provide EDI data we have the software to check the billing data;
  • recording and verifying invoice data against your historic records;
  • flagging potential issues or unexpected costs;
  • recovery of overcharges and ex-gratia payments;
  • budget monitoring & assistance, including budget setting & forecasting if required;
  • accrual management in the absence of accurate supplier invoices – bespoke “Monthly Invoice Projection Service”;
  • dealing with straightforward billing issues, through to protracted dispute resolution, thus saving you time, money and hassle.

Contact us to find out more about how we can help you with your billing management.

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