Domestic

Case Studies

Award-winning spa and hotel saves thousands on utility costs

Client:

Award-winning Stobo Castle is set deep within the Scottish Borders countryside in private grounds. Stobo Castle combines the finest spa facilities in Europe with premier hotel service.

Situation:

As well as hotel rooms, Stobo Castle has a large spa facility which consumes a lot of energy and water, resulting in high utility costs for the hotel as well as time-consuming administration.

In 2008, the hotel placed a huge effort on minimising overhead costs, in order to increase profitability, and so appointed BCC to carry out a full audit of all utilities (including telecoms) in order to identify areas for potential savings.

Strategy:

BCC’s team carried out a full audit of the previous 12 months utility bills in order to identify areas for savings. The team sought to obtain better tariff rates, opportunities for rebates on overcharges and gauge consumption levels and any irregularities with consumption levels.

Results:

Our initial audit identified potential savings of just under £10K. This didn’t take into account the far greater savings available through our recommendations on ways to reduce energy consumption and improve energy efficiency.

In addition, our utility management service has resulted in savings in administration time for Stobo Castle as we act as the main point of contract for supplier liaison and contract management.

We have also been able to add additional value through savings achieved in the LPG market as well as supporting their exploration of renewable options to compliment their Green Tourism Award.

BCC continue to work with Stobo Castle to manage utilities in order to ensure that the client is always receiving the best tariffs available on the market, as well as provide expert energy advice and reports to help with budgeting and forecasting.

“We have enjoyed an excellent working relationship with the BCC team over the last 4 years. During this time they have proved to be very efficient and comprehensive in the service they provide. By having all of our energy and telecom invoices checked prior to processing allows us peace of mind that our financial accounts are accurate. By reviewing and negotiating contracts, we have saved on our fuel costs. I would have no hesitation in recommending this service to others.”

Morag Roper, Accounts Director

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